Chances are you have heard about the hype of SaaS in the media, especially how more and more businesses are adopting SaaS for their CRM models. You may feel unsure about adopting SaaS, or overwhelmed about why SaaS is getting so much attention. Here are the key reasons why SaaS is receiving so much praise in regard to CRM:
- Total Cost of Ownership (TCO) is lower than on-premise CRM
- In-house IT is no longer relied upon or called into action to fix your CRM – can allocate your IT team’s efforts elsewhere
- Easy maintenance – The service is hosted offsite and all maintenance for application and server are handled by the vendor
- Faster and easier implementation of the CRM – no longer going from computer to computer for installation because it’s all done offsite in the cloud
- A team of experts specific to your software takes the weight off your shoulders, saving you time
- Pay as you use the software
- Increased data security
- Customization available to reflect your unique business operations
